.care-help{--help-blue:#2b4c9a;--help-ice:#e8f4fc;--help-cream:#faf8f4;color:var(--help-blue);font-family:'DM Sans',Arial,sans-serif}
.care-help-wrap{max-width:1080px;margin:auto;padding:clamp(24px,5vw,64px) 20px}
.care-help-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.65fr);gap:clamp(20px,5vw,58px);align-items:start}
.care-help-kicker{text-transform:uppercase;letter-spacing:.12em;font-size:.75rem;font-weight:700;color:#52627e}
.care-help h1,.care-help h2{font-family:'Playfair Display',Georgia,serif;color:#2b4c9a;line-height:1.15;margin:.4em 0}
.care-help p{line-height:1.65;margin:.7em 0}
.care-help-list h2{font-size:1.35rem;margin:1.35em 0 .45em}
.care-help-list h2:first-child{margin-top:0}
.care-help details{background:white;border:1px solid #d8e5f2;border-radius:12px;margin:0 0 .65rem}
.care-help summary{padding:14px 16px;min-height:48px;cursor:pointer;font-weight:700;line-height:1.45}
.care-help details>div{padding:0 16px 16px;color:#42516c}
.care-help a,.much-care-guide a{color:#2b4c9a;text-decoration:underline;text-underline-offset:.16em}
.care-help a.care-help-action{display:inline-flex;align-items:center;min-height:44px;border-radius:24px;padding:8px 16px;background:#2b4c9a;color:white;text-decoration:none;font-weight:700;margin:.45rem .35rem .25rem 0}
.care-help-teaser{background:#f0f8fd}
.care-help-page{background:#faf8f4;margin:0}
.care-help-page header{border-bottom:1px solid #d8e5f2;background:white}
.care-help-page header .care-help-wrap{padding:12px 20px;display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap}
.care-help-page header img{width:150px;height:auto;display:block}
.much-care-guide{
  --guide-ink:#1d3765;--guide-blue:#2b4c9a;--guide-line:#dce5ed;--guide-muted:#50617a;
  box-sizing:border-box;position:fixed;inset:auto max(20px,env(safe-area-inset-right)) max(20px,env(safe-area-inset-bottom)) auto;
  width:min(420px,calc(100% - 40px));max-width:none;max-height:calc(100vh - 40px);max-height:calc(100dvh - 40px);
  margin:0;padding:0;border:1px solid var(--guide-line);border-radius:22px;color:var(--guide-ink);background:#faf8f3;
  box-shadow:0 20px 56px #172e6538;font:15px/1.5 'DM Sans',Arial,sans-serif;text-align:left;overflow:auto
}
.much-care-guide[open]{display:flex;flex-direction:column}
.much-care-guide::backdrop{background:#14295244}
.much-care-guide button{cursor:pointer;font:inherit}
.much-care-guide .care-guide-header{display:flex;align-items:center;justify-content:space-between;gap:12px;flex:none;padding:10px 18px;background:#fff;border-bottom:1px solid var(--guide-line);color:var(--guide-ink)}
.care-guide-header h2{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}
.care-guide-header-logo{display:block;width:clamp(160px,48vw,208px);max-width:calc(100% - 56px);height:auto;object-fit:contain}
.care-guide-dock-button svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round;flex:none}
.care-guide-header button{display:grid;place-items:center;width:44px;height:44px;flex:none;margin-left:auto;border:1px solid var(--guide-line);border-radius:50%;color:var(--guide-ink);background:#fff;font-size:24px;line-height:1}
.care-guide-header button:hover{background:#edf4fc}
.care-guide-scroll{position:relative;overflow-y:auto;overscroll-behavior:contain;min-height:84px;max-height:390px;padding:16px 18px}
.much-care-guide [hidden]{display:none}
.care-guide-reply{display:flex;gap:8px;align-items:flex-start;margin-bottom:12px}
.care-guide-avatar{display:grid;place-items:center;width:30px;height:30px;border-radius:50%;background:#e7effa;color:var(--guide-blue);flex:none;margin-top:17px}
.care-guide-avatar img{display:block;width:23px;height:23px;object-fit:contain}
.care-guide-form svg{width:17px;height:17px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.care-guide-turn{min-width:0;max-width:91%}
.care-guide-sender{display:block;margin:0 0 4px;color:var(--guide-muted);font-size:11px;font-weight:700}
.care-guide-answer,.care-guide-question{padding:9px 12px;margin:0 0 5px;overflow-wrap:anywhere}
.care-guide-answer{border-radius:4px 14px 14px;background:white;border:1px solid var(--guide-line)}
.care-guide-answer p{margin:0 0 5px}
.care-guide-question{width:fit-content;max-width:83%;margin:0 0 12px auto;border-radius:14px 4px 14px 14px;background:#e4effc}
.care-guide-prompts{display:grid;gap:5px;justify-items:start;padding-left:38px}
.care-guide-prompts button{min-height:44px;text-align:left;background:transparent;border:1px solid #adc4e1;border-radius:16px;color:var(--guide-blue);padding:5px 11px;font-size:13px;font-weight:700}
.care-guide-prompts button:hover{background:#edf4fc;border-color:var(--guide-blue)}
.care-guide-faq h3{font-size:1rem;margin:0 0 10px}
.care-guide-faq h3.care-guide-faq-group{font-size:.9rem;margin:14px 0 6px}
.care-guide-faq .care-help-list summary{min-height:44px;box-sizing:border-box;padding:10px 12px}
.care-guide-composer{border-top:1px solid var(--guide-line);background:#fff;flex:none}
.care-guide-form{padding:10px 18px 0}
.care-guide-form>div{display:flex;gap:7px}
.care-guide-form input{box-sizing:border-box;width:100%;min-width:0;border:1px solid #aab9d2;border-radius:22px;font:16px/1.3 'DM Sans',Arial,sans-serif;padding:8px 12px;color:var(--guide-ink);background:white}
.care-guide-form button{display:grid;place-items:center;flex:none;width:44px;height:44px;background:var(--guide-blue);color:white;border:0;border-radius:50%}
.care-guide-form button:hover{background:#234480}
.care-guide-note{font-size:12px;line-height:1.4;margin:0;padding:7px 18px 9px;color:var(--guide-muted)}
.care-guide-footer{border-top:1px solid var(--guide-line);padding:0 12px;background:#f0f5fa;flex:none}
.care-guide-links{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap}
.care-guide-links a,.care-guide-links button{display:inline-flex;align-items:center;min-height:44px;padding:0 6px;font-size:12px;font-weight:700}
.care-guide-links button{border:0;background:transparent;color:var(--guide-blue);text-decoration:underline;text-underline-offset:.16em}
.care-help :focus-visible,.much-care-guide :focus-visible,.care-guide-dock-button:focus-visible{outline:3px solid #287cb3;outline-offset:2px}
.care-guide-dock-button{display:inline-flex;gap:9px;align-items:center;min-height:48px;padding:9px 16px;border:1px solid #ffffffa0;border-radius:28px;background:#234480;color:white;font:700 14px/1.4 'DM Sans',Arial,sans-serif;cursor:pointer;box-shadow:0 6px 20px #172e6540}
.care-guide-dock-button:hover{background:#2b4c9a}
@media(max-width:680px){.care-help-grid{grid-template-columns:1fr;gap:14px}.care-help-wrap{padding:26px 16px}}
@media(max-width:480px){
  .much-care-guide{inset:auto max(8px,env(safe-area-inset-right)) max(8px,env(safe-area-inset-bottom)) max(8px,env(safe-area-inset-left));width:auto;max-height:calc(100dvh - max(8px,env(safe-area-inset-bottom)) - max(8px,env(safe-area-inset-top)));border-radius:18px}
  .much-care-guide .care-guide-header,.care-guide-scroll{padding:12px 14px}
  .care-guide-form,.care-guide-note,.care-guide-footer{padding-left:14px;padding-right:14px}
  .care-guide-dock-button{min-height:46px;padding:8px 13px}
}

.care-guide-contact-icons{display:flex;align-items:center;gap:1px}
.care-guide-links .care-guide-contact-icon{display:grid;place-items:center;box-sizing:border-box;width:44px;height:44px;padding:0;color:var(--guide-blue);border-radius:12px}
.care-guide-contact-icon:hover{background:#e0ebf8}
.care-guide-contact-icon svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.care-guide-links .care-guide-contact-whatsapp{color:#147848}
.care-guide-links .care-guide-contact-telegram{color:#176897}

@media(prefers-reduced-motion:no-preference){
  .much-care-guide{opacity:0;transform:translateY(10px) scale(.985);transform-origin:bottom right;transition:opacity 170ms ease,transform 210ms cubic-bezier(.2,.7,.3,1),display 210ms allow-discrete,overlay 210ms allow-discrete}
  .much-care-guide[open]{opacity:1;transform:none}
  .much-care-guide::backdrop{opacity:0;transition:opacity 180ms ease,display 210ms allow-discrete,overlay 210ms allow-discrete}
  .much-care-guide[open]::backdrop{opacity:1}
  @starting-style{
    .much-care-guide[open]{opacity:0;transform:translateY(10px) scale(.985)}
    .much-care-guide[open]::backdrop{opacity:0}
  }
  .much-care-guide [data-new-message]{animation:care-guide-arrive 200ms ease-out both}
  .much-care-guide [data-faq-view]:not([hidden]){animation:care-guide-arrive 180ms ease-out both}
  .care-guide-dock-button,.care-guide-prompts button,.care-guide-form button,.care-guide-contact-icon{transition:background-color 150ms ease,box-shadow 150ms ease,transform 150ms ease}
  .care-guide-dock-button:hover{transform:translateY(-2px);box-shadow:0 9px 22px #172e6550}
  .care-guide-dock-button:active,.care-guide-form button:active,.care-guide-prompts button:active,.care-guide-contact-icon:active{transform:scale(.96)}
}
@keyframes care-guide-arrive{
  from{opacity:0;transform:translateY(5px)}
  to{opacity:1;transform:none}
}

.much-care-guide .care-guide-call{display:flex;align-items:center;gap:9px;box-sizing:border-box;min-height:48px;margin-top:10px;padding:8px 11px;border-radius:10px;background:var(--guide-blue);color:white;text-decoration:none;font-size:13px;font-weight:700;line-height:1.25}
.much-care-guide .care-guide-call:hover{background:#234480}
.care-guide-call strong{display:block;margin-top:2px;font-size:15px;font-variant-numeric:tabular-nums}
.care-guide-call svg{flex:none;width:19px;height:19px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}